Though presented in what appears to be “clinical” in nature, the core of the article derives from years of learning experience within Commonwealth Member Countries. Specifically, the article is the result of a sieving of over a period of 10 – 15 years of the author’s continuing development and implementation of projects and programmes in public sector informatics in the Commonwealth, into patterns of good practice in information technology policies and strategies (eStrategies) and, more recently, in eGovernance implementation initiatives.
http://www.rileyis.com/publications/research_papers/guest/Roadmap2eGov.pdf