In the past, citizens in many countries have only had access to information through their elected representatives. But with the growth of the internet and other informational tools, this is rapidly changing.
Today, the internet is not only making businesses more efficient through e-commerce, but also enabling more citizens to participate in governance by giving them direct access to information.
Like e-commerce, e-governance - also known as electronic governance - aims to improve efficiency of the delivery of services by making communication cheaper, faster and more transparent, according to 'Growth and Success through e-governance', a new book published by the Commonwealth Secretariat.
The book, edited by Devindra Ramnarine and RoseMarie-Rita Endeley, highlights the experiences of Malta and Cyprus in implementing e-governance initiatives and the lessons that can be learned.
The publication explains major concerns associated with e-governance and gives recommendations on ways to improve e-governance.
