The e-Commission is an ambitious project aimed at making the European Commission a model in its use of Information and Communication Technology (ICT). In 2004 the European Commission organised an internal survey resulting in a first benchmark measuring ICT usage in its internal administration activities. Now, the Commission is conducting an online survey aimed at collecting external opinions and views on how it could improve its use of ICT in communicating with outside partners and in providing services for the general public and businesses. Thus, the target groups of this survey are citizens, businesses, and external partners of the Commission – such as national administrations, universities, and other public and private sector organisations.