As part of its mission to inform the European eGovernment community about key issues of common interest, the eGovernment Observatory maintains a series of Factsheets presenting the situation and progress of eGovernment in 32 European countries: EU-27, Croatia, Turkey, Iceland, Liechtenstein and Norway, providing for each one of them a wide and consistent range of information:
- Country Profile (basic data and Information Society indicators);
- History (major past eGovernment developments and milestones);
- Strategy (vision, objectives and principles supporting the eGovernment drive);
- Legal Framework (main legal texts impacting on the development of eGovernment);
- Actors (key organisations involved in the eGovernment drive);
- 'Who's Who' (main decision-makers and executives steering and shaping the move to eGovernment);
- Infrastructure (key components of the nationwide eGovernment infrastructure);
- eServices for citizens and for businesses (online availability and sophistication of services for citizens and businesses, based on the eEurope common list of basic public services).
