Telecenters are a noble approach to democratizing the benefits to ICT. However most of them struggle for sustainability precisely because they target users of limited means. The key to their viability, however, is providing services to relatively prosperous enterprises in any community. Small and medium enterprises (SMEs) are increasingly feeling the necessity to establish an on-line presence and are willing and able to pay a small amount ($10 per month for example) for hosting and also purchase additional services such as computer/camera rental, training, and technical assistance. Once the fixed costs of a telecenter (rent, equipment, staff payroll, Internet access) are covered with e-commerce services to local SMEs, the marginal cost of offering Internet services to low income users (peasants, students, residents of slums, etc.) is modest.
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