The eCitizen 2.0 report, commissioned by the Ministry for Government and Administration Reform, recommends that the public sector to a larger extent has to regard citizens as collaborating partners rather than as passive recipients of information.
The recommendations from the researchers imply that public information should be made freely available and reusable, and that public institutions must be willing to experiment and take risks to a larger extent. The report mentions examples of innovative services from other countries, like the US and the United Kingdom.
According to Minister for Government and Administration Reform, Ms. Grande Røys, there are enormous possibilities for dialogue and distribution of information, if the government and the users of web communities are cooperating. Today’s web users expect to be able to share and edit texts, pictures and videos they find on the internet. The challenge will be to create a culture of sharing, in which public information is distributed by the citizens themselves, without losing important content or trust in the process, the Minister said.
