The project aims to develop and increase the efficiency of public services for citizens and businesses in Tulcea. For this purpose, an integrated information management system and internal flows of resources were implemented to meet citizens' and business requirements.
The main aims of the project are to provide citizens with fast and efficient access to electronic services of online local government, by using the facilities offered by the portal or call centre; promote the use of the Internet and call centre technology in local government institutions; Increase the transparency of the use and management of public funds; minimise direct contact between officials and citizens at the counter or the operator along with redefining the relationship between citizens and local government through IT.
75 trained people will use this computer application. The total cost of the project is approx. €1.6 million and the total amount eligible is RON 5 499 176 (approx. €1.3 million), RON 5 389 192 (approx. €1.2 million) of which is the amount of the granted funds. 18 months is the project's implementation period. Furthermore, by implementing the system, citizens and business representatives will avoid any physical presence in public authorities' premises and they will no longer be restricted by the working hours of a public service.
http://www.egovonline.net/news/news-details.asp?Title=Tulcea-County-To-Get-e-Services&newsid=16058
