A practitioner in the information technology (IT) space and Managing Partner, Techsol Professional Service Ltd, Mobolaji Moshood, has said the adoption of electronic or e-government will put an end to multiple charges by the state’s ministries, departments and agencies (MDAs).
He said e-government initiatives are designed to improve internal efficiencies within the government organisations and improve access to government services for the general public.
Moshood, who was reacting to complaints by residents of Lagos State and other states over duplication of services and multiple fee payments from the government agencies, argued that e-government would stop these pains, adding that it was better to address the root cause rather than the reactive method governments usually adopt in bid to satisfy certain business investors or government agents in their quests for personal gains.
“The strategies of e-government are enormous. They are designed to create a simple, moral, accountable, responsive and transparent (SMART) government; promotes the causes of e-citizen and e-democracy; e-government is not translating processes but transforming processes; necessitates capacity building within the government and is targeted at networked and integrated government,” he said, adding that e-government is citizen-centric, provides multi-channel delivery of public services and is aimed at providing convenient access of information to all, and improving service access and delivery.
According to Moshood, e-government enables development and participation of all segments of the population, adding that it also allows them to reap the benefits of IT through participation in governance process by allowing their voices to be heard.
“E-government supports in development and inclusion of private sector in public service delivery,” he said.
